Hazel Grove Manor

Company Overview

Hazelgrove Manor Care Limited is a domiciliary care service provider registered with Companies House (Company No. 15864573).We provide compassionate home care and life services, ensuring a comfortable and supportive environment for service users. We specialize in providing personal care services to adults aged 18–65 and adults aged 65+. Our service user band includes physical disabilities, dementia, learning difficulties, or autism. We work to each individual's unique needs, ensuring person-centered care that respects preferences and lifestyles.

We are regulated by the Care Quality Commission (CQC), an independent regulator of health and adult social care services in England. Its purpose is to work together with the public, systems, and providers of care to protect people and to promote and improve the quality of care. If a service needs improvement, CQC will take action to ensureit is addressed. Find out more on the CQC website (www.cqc.org.uk).

Our Values

Integrity

Excellence

We act with honesty, accountability, and strong ethical standards in every interaction. Our caregivers and leaders do what is right, safeguard client trust, protect confidentiality, and consistently honor commitments to clients, families, and community partners.

Excellence

We strive for excellence by delivering dependable, compassionate care that exceeds expectations. Through professional standards, attentive service, and a commitment to best practices, we aim to enhance wellbeing, independence, and quality of life for every client.

Quality

Excellence

Quality

Quality guides every aspect of our care. We provide safe, reliable, and person-centered services, supported by thorough assessments, skilled caregivers, and continuous monitoring to ensure clients receive consistent, effective, and dignified care at home.

Our Values

Integrity

Excellence

Quality

Excellence

Quality

Respect For Clients

We respect each client’s dignity, independence, culture, and personal choices. By listening carefully and honoring individual preferences, we create supportive care relationships that empower clients and promote comfort, confidence, and autonomy in daily living.

Continuos Learning

Respect For Clients

We believe continuous learning strengthens care. Ongoing training, skill development, and reflective practice ensure our team stays informed, adaptable, and capable of meeting evolving client needs with competence, compassion, and evidence-based approaches.

Transparency

Respect For Clients

Transparency

We operate with openness and clarity in our communication, decisions, and services. Clients and families receive accurate information, clear expectations, and timely updates, fostering trust, collaboration, and confidence in the care we provide.